Know Your Rights: March 2022
passenger rights in the European Union. 1
Tenants’ rights. 2
deposit back from your landlord. 3
The Foreign Births
Air passenger rights in the European Union
Question: My flight was cancelled, what am I entitled to from the airline?
Answer: The airline must give you a choice of:
Re-routing to your final destination at the earliest
opportunity or at a later date if you prefer
A refund of the cost of your ticket within 7 days
You may also be entitled to compensation. It depends on when you were notified about
My flight is delayed, what am I entitled to?
You must be offered free meals and
refreshments If your flight is delayed for:
or more and is for a distance of 1500 km or less
or more and is for a distance of 1500 km or less within the EU, and between 1500 and 3500 km outside the EU
or more in the case of all other flights
You must be offered free hotel accommodation
if you need to stay overnight for one night or more, as well as transport
between the hotel and the airport. You must be offered two free telephone
calls, fax messages, or emails.
What if the flight is delayed for 5 hours or more?
Then you must be offered a full refund.
What if I get upgraded or downgraded?
If you are offered an upgrade, the airline
cannot charge you anything extra. If you agree to be downgraded, the airline
must reimburse you a percentage of the difference in price between your
original seat price and the new seat price.
more about Air passenger rights in the European Union on citizensinformation.ie
https://bit.ly/3v5Fzb3, or call us on 0818 07 4000 (Monday to Friday, 9am to
Question: My private rented accommodation is damp and mouldy. Does the landlord
have to fix this?
Answer: Yes, your landlord has a legal duty to make
sure that your home meets certain minimum physical standards. This includes
keeping it in a proper state of structural repair and free from damp.
Does my landlord have to provide a washing
Yes, your landlord must provide you with access to a washing machine,
and a clothes-dryer if your home does not have a private garden or yard.
Some of the other things they must provide include:
A 4-ring hob with oven and
A cooker hood or extractor fan
A microwave oven
A sink with hot and cold water
A well ventilated bathroom
which is in a separate room from the living quarters
A fixed heating appliance in
each room which you can control
Vermin-proof rubbish storage
Is my landlord responsible if my possessions
are damaged because of an issue with the property, for example, if the pipes
While the landlord is responsible for keeping the building in good
repair they are not generally responsible for any damage to your possessions. Several
insurance companies provide contents insurance for private tenants.
What should I do if my house does not meet the
First speak to your landlord about the
problem. Put your complaint in writing and include as many details as possible,
including photographs, videos and any receipts for repairs you did at your own
expense. If your landlord refuses to carry out the necessary repairs, you
should report them to your local
more about standards for rented accommodation on citizensinformation.ie https://bit.ly/3srvjIw, or call us on 0818 07 4000 (Monday to Friday, 9am to
Getting your deposit back from your
I am moving out of my rented accommodation, when will I get my deposit back?
Answer: If you haven’t broken your tenancy agreement, you should get your
deposit back soon after you move out. The landlord may need time to inspect or
repair the property. You should expect to get your deposit back within two
weeks of moving out, though this is not a legal requirement.
my landlord keep my deposit?
Your landlord can only keep your deposit
for the following reasons:
- Rent arrears (unpaid or
- Unpaid bills
- Damage to the property above
normal wear and
- You did not give adequate notice
should I do if the landlord tells me they will not return my deposit because
the property is damaged?
Your landlord can only keep your deposit if
the property is damaged above what is considered normal wear and tear.
If you don’t have photos of the property
from when you moved in and out, you should ask for photographic evidence of the
damage from the landlord. If they say the repairs have been done ask to see the
receipts for the work. Keep a record of all your correspondence.
do I do next if my landlord still won’t return my deposit?
You can make a complaint to the Residential
Tenancies Board (RTB). The RTB deals with most disputes between landlords and
tenants, rather than the courts. You can apply for dispute resolution by
mediation on the RTB’s website for free.
Read more about resolving a dispute with your
landlord on citizensinformation.ie 👉 https://bit.ly/3HPYdr0, or call us on 0818 07 4000 (Monday to Friday,
9am to 8pm).
Foreign Births Register
Question: I wasn’t born in Ireland but I want to claim
citizenship by descent from my Irish relatives. What are the rules?
Answer: You are eligible to claim Irish citizenship by descent if:
One of your grandparents was
born in Ireland
One of your parents was an
Irish citizen at the time of your birth but was not born in Ireland
If you meet either of these qualifications,
you can become an Irish citizen by registering your birth with the Foreign
documents do I need to register my birth with the Foreign Births Register?
You need to have documents of your own and
documents relating to your Irish relative. You should provide your own:
Two proofs of address
And you also need your Irish grandparent or
Current state-issued identification
(or their death certificate if they are deceased)
More documents may be needed depending on
your situation (for example, if you have changed your name or you were
is the cost?
The fees are:
€278 for an adult
€158 for a child
an Irish citizen by birth but my child was not born in Ireland. Should I
register their birth on the Foreign Births Register?
No, your child is automatically an Irish
citizen. You can simply apply for an Irish passport for your child.
Read more about the Foreign Births Register on
citizensinformation.ie 👉 https://bit.ly/3Ih9II9, or call us on 0818 07 4000 (Monday to Friday,
9am to 8pm).