Question
I’ve applied for a student
grant to start a college course this year but I didn’t get the grant I was
expecting. What can I do?
Answer
Applications for the Student Grant
Scheme are processed by Student Universal Support Ireland (SUSI). If you are
not happy with the outcome of your application, you can ask SUSI to review the
decision if there has been a change in your circumstances or if you think your
household income wasn’t assessed correctly. You can also request a review if
you think you should get a special rate of grant or if you think there was an
error in assessing the distance between your home and college (which affects whether
you get an adjacent or non-adjacent rate)
.
You can request a review by using the
online form on the website susi.ie.
You can also make an appeal to SUSI
if you are not happy with your final grant decision or if you request a review
and are not satisfied with the outcome. You must make the appeal within 30 days
of the original grant decision. This deadline may be extended by a further 30
days if the Appeals Officer accepts that you have reasonable cause.
To appeal, you complete the form,
available at susi.ie, explaining why you think SUSI applied the rules
incorrectly. The Appeals Officer will notify you of the outcome within 30 days.
If your appeal is turned down you can
submit a further appeal to the independent Student Grants Appeals Board,
outlining why you believe the scheme has not been interpreted correctly in your
case. When you get the written decision of the SUSI Appeals Officer it will
include information on how to submit an appeal to the Student Grants Appeals
Board.
The Board has 60 days to decide on
your appeal and will write to you to let you know its decision. An appeal of
this decision on a specific point of law is possible and can be made to the
High Court.
Further information is available from the Citizens Information Service below.
Know Your Rights has been compiled by Boyle
Citizens Information Centre which provides a free and confidential service
to the public. Tel: 0761 07 6330
Address:
Elphin Street, Boyle, Co. Roscommon
Information
is also available online at citizensinformation.ie and from the Citizens
Information Phone Service - 0761 07 4000
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